Privacy Policy · Restockalert.me

1. Introduction

Welcome to Restockalert.me ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our restock alert services.

2. Information we collect

We collect information that you provide directly to us, including:

Account information: Email address, name, and password when you create an account.
Product preferences: The product URLs and size preferences you track using our service.
Payment information: When you subscribe to a paid plan, payment details are collected and processed securely by Stripe. We do not store your full credit card number.
Communication preferences: Your notification settings, including email and Telegram preferences.
Usage data: Information about how you interact with our website, including pages visited and features used.

3. How we use your information

We use the collected information for the following purposes:

To provide and maintain our service, specifically to monitor stock levels and send you alerts via email or Telegram.
To process payments and manage your subscription.
To manage your account and preferences.
To improve and optimize our website and user experience.
To communicate with you about service updates, billing, or changes to our policies.
To prevent fraud and ensure the security of our service.

4. Third-party service providers

We do not sell your personal data. We share your information only with trusted third-party service providers who assist us in operating our service:

Supabase: Used for secure user authentication, database management, and data storage. Supabase Privacy Policy
Stripe: Used to process payments securely. We only receive limited information such as the last four digits of your card and billing status. Stripe Privacy Policy
Mailtrap: Used to send transactional emails including restock alerts and account notifications. Mailtrap Privacy Policy
Telegram: If you opt in to Telegram notifications, we use the Telegram Bot API to send you alerts. Your Telegram chat ID is stored to enable this feature.

5. Cookies and tracking

We use essential cookies to maintain your session and authentication state. These cookies are necessary for the service to function properly. We may also use:

Authentication cookies: To keep you logged in securely.
Preference cookies: To remember your settings and preferences.

You can control cookies through your browser settings, but disabling essential cookies may prevent you from using certain features of the service.

6. Data retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. Specifically:

Account data: Retained until you delete your account.
Product monitoring data: Product tracking automatically stops after 7 days if no stock is found. Historical data may be retained for analytics purposes.
Payment records: Retained as required by law and for accounting purposes.

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Data security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption of data in transit, secure password hashing, regular security audits, and access controls. However, please be aware that no method of transmission over the internet is 100% secure.

8. Your rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Portability: Request a copy of your data in a portable format.
Objection: Object to certain processing of your data.
Withdraw consent: Withdraw consent where processing is based on consent.

You can manage your tracked items, update your preferences, or delete your account directly through your dashboard. For other requests, contact support@restockalert.me.

9. International data transfers

Your data may be transferred to and processed in countries other than your own. Our service providers may process data in various locations. We ensure appropriate safeguards are in place for any international transfers.

10. Changes to this policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data rights, email us at support@restockalert.me.